Billing Terms and Conditions

Last Updated: October 17, 2026

These Billing Terms and Conditions explain how payments and billing work when you shop with Zenara House.

Accepted Payment Methods

Zenara House offers several secure ways to pay so checkout stays simple and convenient. We currently accept:

  • Credit and debit cards: Visa, MasterCard, and American Express
  • PayPal
  • Afterpay (where available)
  • Apple Pay and Google Pay
  • Bank transfers (bulk orders only; please reach out to us for details)

Every payment is processed in United States Dollars (USD).

Payment Processing

  • Full payment is due at the time you place your order.
  • We do not process or ship any order until payment has been received in full.
  • If a payment is declined or does not go through, the order will not be confirmed.

Pricing and Currency

  • All prices shown on zenarahouse.com are listed in United States Dollars (USD).
  • Prices may change at any time without prior notice.
  • Any applicable taxes, duties, or shipping fees are calculated and shown at checkout.

Secure Payment Processing

  • Zenara House protects your personal and payment details with SSL encryption and trusted payment gateways.
  • We never store, and never have access to, your full card or payment details.

Refunds and Chargebacks

  • Refunds are issued according to our Refund Policy.
  • Chargebacks that are unauthorized or fraudulent will be investigated and disputed.
  • If anything looks wrong with a charge, please contact us first at info@ZenaraHouse.com so we can resolve it quickly.

Fraud Prevention

  • Zenara House may cancel, refuse, or hold any order we suspect involves fraud or unauthorized activity.
  • We may request additional identity verification for high value or flagged transactions.

Changes to This Policy

We may revise these Billing Terms and Conditions at any time. Any update will appear on this page along with a new Last Updated date, so we recommend checking back from time to time. By continuing to use our website after changes are posted, you accept the revised terms.

Contact Information

Store Address: 1611 Chestnut Street, Dallas, Texas 75226, United States
Store Email: info@ZenaraHouse.com
Store Phone: +16823967117
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (Central Time)
We do our best to reply to your e-mail within 1–2 business days.