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Shipping and Delivery
Every Zenara House order ships free, and we hand each package to trusted carriers so it reaches you safely and on time.
- Free shipping on every order, no minimum required
- Order processing: 1–2 business days (Monday–Friday)
- Transit time: 6–8 business days after dispatch
- Estimated delivery: 7–10 business days total
- Orders placed after our daily cutoff are processed the following business day
- Tracking details arrive by email as soon as your order ships
Delivery times are estimates and can vary slightly with carrier or regional factors.
Track your order on our Order Tracking Page
Questions? Email us at info@zenarahouse.com
Returns and Refunds
Your satisfaction matters most to us at Zenara House. You have 30 days from the day your order arrives to make an easy return.
- Items must be unused and sent back in their original packaging
- No restocking fees, ever
- Returns are free for damaged, defective, or incorrect items
- For change of mind returns, the customer covers return shipping
- Refunds are processed within 7 business days after inspection
Questions? Email us at info@zenarahouse.com
- Free US ShippingTracked on every order
- Dedicated SupportHere when you need us
- 30 Day ReturnsSimple and hassle free
- Secure CheckoutEncrypted and protected
Sits Close to the Ceiling
At just 2 inches deep, it suits rooms with lower ceilings and keeps the space feeling open.
Soft, Even Light
An acrylic diffuser spreads light evenly across the room with no harsh hot spots, whichever light option you choose.
A Finish for Every Room
Choose from eight finishes, from soft white and black to sage green, gold and blue, to suit any room.
- Durable MaterialsMade to last for years
- Timeless DesignPieces that never date
- Easy SetupSimple setup, accurate sizing
Light That Feels Like Home
Every Zenara House piece is chosen to fill your evenings with warm, welcoming light.
Quiet Design, Lasting Glow
Timeless shapes and quality materials bring calm, layered light to every room.
Frequently Asked Questions
The 9 inch (12W) suits hallways and closets, the 12 inch (18W) bedrooms and kitchens, and the 16 inch (24W) gives the most light for living rooms and larger spaces.
No. The LED is built in, so there are no bulbs to buy or replace.
Only the Remote Dimmable option dims. Its remote adjusts brightness from 10 to 100 percent and shifts the tone from warm to cool. The 3 Color Switch option changes between warm, neutral and cool using your wall switch.
Yes, we ship free on all orders, with no minimum purchase required.
Orders are typically processed within 1–2 business days and transit times are estimated at 6–8 business days after dispatch.
Yes, once your order ships, tracking details are emailed so you can follow delivery progress.
You can return items within 30 days from when your order arrives for an easy return.
There are no restocking fees as long as the item is unused and returned in its original packaging.
Damaged, defective, or incorrect items are free to return, and refunds are typically processed within 7 business days after inspection.
Store Address: 1611 Chestnut Street, Dallas, Texas 75226, United States
Store Email: info@zenarahouse.com
Store Phone: +16823967117
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (Central Time)
We do our best to reply to your e-mail within 1–2 business days.